Travellers in time

How to order

Finding products on our website

New and exciting items are being added to the website constantly which will always default to the top of each relevant categories page.  To help you we have provided a variety of ways to navigate the website. You can use either our category menu at the left of the screen, or if you are looking for a specific item you can enter this in the search box at the top of each product page. If you don’t select a menu item from the search dropdown menu, the resulting search covers all categories available on the website.

Cannot find what you are looking for?

If you do not see what you are looking for in our catalogue of items on the website, we are happy to use our expertise to try and locate that extra-special item for you.  Our stock is vast and not all items are on the website so we may have what you are looking for in store. Let us know what you are trying to find and we will do the rest by contacting us at sales@travellersintime.net

UK Customers

Our preferred method of payment is PayPal however we are also pleased to accept payment by UK cheque (sterling!), and if paying by cheque all goods will be dispatched once cheques have cleared.  A 'postal order' from the post office will also be accepted if preferred.

EU Customers

We will happily accept Euro cheques, but you will need to contact us in advance so we can advise on the Euro conversion and relevant handling surcharge. You will also need to ensure that your cheque is sent securely as we take no responsibility for non-delivery of cheques. Please note that goods will be dispatched once cheques have cleared. Paying by cash in Euros will also be accepted but again the above conditions will apply with regard to secure posting.

US Customers

We will happily accept USD cheques, but you will need to contact us in advance so we can advise on the Dollar conversion and relevant handling surcharge. You will also need to ensure that your cheque is sent securely as we take no responsibility for non-delivery of cheque. Please note that goods will be dispatched once cheques have cleared.  Paying by cash in Dollars will also be accepted but again the above conditions will apply with regard to secure posting.

International Orders

Your order may be subject to import duties and taxes, which are levied once your package reaches your country. We do not collect duties and taxes and cannot predict what your particular charges may be. Should you incur these additional charges they must be rendered in order for your package to clear customs. For more information regarding your countries customs policies please contact your local customs office.

Postal Charges

The postal charges are always reviewed and we try to keep them down as much as possible, however heavy and large items do incur a greater postal charge so it is not always possible to do so.  Combined postage can be arranged by contacting us first with your order at sales@travellersintime.net and a new combined postal charge will be given.


Aftersales

Every item is fully researched before listing on the website, however if any item purchased is found not to be as described and a mistake is made, Travellers in Time guarantee to give you an exchange or full refund.

We are always happy to answer any questions you may have on any item listed and pride ourselves on the information being as accurate and precise as possible. 

Running the website as a hobby and not a business allows us we believe to offer a more personal service to all of our customers worldwide, and a friendly and more helpful experience is had when purchasing any items.